Mistakenly I applied Security On my jira project.

Sidra Shakoor

Mistakenly I applied Security On my Jira project. After applying security I could not see my own created tickets. Once removed Security I could see new tickets but could not see older tickets which i created during security applied.

 

Anyone know how to retrieve those tickets?

John Funk

Hi Sidra,

How did you remove security? 

The tickets already created will have the Security levels applied. You might try removing the Security scheme from your project and see if that helps. Go to Space Settings > Summary

Then on the right side about half way down look for Permissions. Remove the Issue level security there and see if that helps to clear the existing tickets. 

The best way would be to simply update the Security Level you created to add yourself to the rule. But if you have deleted that it will be a problem.