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How can I file a bug report against Confluence Cloud?

Jeff Turley

Hi,

I've encountered a bug where the Confluence Recap email does not respect its "Subscribe to" checkbox on my profile. I found the known issues Jira board (here), but as a public user I don't have create permissions there. Where can go to report this bug?

Accepted answers

Mirek

hi @Jeff Turley

Looks like you are using Cloud Standard plan so you should be able to create a support ticket here https://support.atlassian.com and Atlassian Support would verify this on their end. If this would be a confirmed but they would create a dedicated ticket to track it (on JAC probably)

All comments

Mirek

hi @Jeff Turley

Bill Sheboy

Hi @Jeff Turley -- Welcome to the Atlassian Community!

Yes, and...to the suggestions from @Mirek -- Your Product Admin (or higher role) will need to submit the ticket to Atlassian Support. If you are not that admin role, please ask them to do so on your behalf.

Kind regards,
Bill

Brant Schroeder

@Jeff Turley One additional note the known issues board no longer is setup for any users to submit bugs on cloud. All bugs and enhancements have to be submitted through support.

Jeff Turley

Ah, I see. Too much trouble. If y'all can take the bug report here, great. Otherwise, I'll just go blackhole atlassian in my email client.

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