I am getting a Hash JXYM17 error for below URL.

Question

URL : https://visteon.atlassian.net/issues/?jql=issuetype%20%3D%20Defect%20AND%20status%20in%20%28Analysis%2C%20Implementation%2C%20New%29%20AND%20component%20%3D%20SW_CDC_AUDIO_AUDIO%20AND%20project%20%3D%20FORD33310%20ORDER%20BY%20priority%20DESC%2C%20severity%20DESC%2C%20status%20DESC

Error Image :

Marc -Devoteam- · Answer

Hi @Pandya Harsh

Are you executing this URL directly or are you selecting a filter from wittin Jira itself?

IF you use this as a direct url, this can be related to cache and cookies in your browser, best is always to enter Jira and select the required filter to get the results

Christos Markoulatos -Relational- · Answer

Hi @Pandya Harsh

The “Something went wrong on our end” screen with a Hash ID (JXYM17) indicates that Jira Cloud failed to render the search results due to one of the following:

* A broken or invalid JQL element (e.g., deleted component, missing field)
* Permission issue → you cannot view some issues matching this filter
* Corrupted filter state caused by the URL using wrong encoding
* Component name mismatch (typos or renamed components cause crashes)
* Backend / cloud-side issue (Atlassian error, hash helps support)

You JQL seems fine to me

ssuetype = Defect
AND status in (Analysis, Implementation, New)
AND component = SW_CDC_AUDIO_AUDIO
AND project = FORD33310
ORDER BY priority DESC, severity DESC, status DESC

check that all the elements in the query are valid. It also could be a transient back end error.

Hope this helps!