i want to use a passkey using an android phone to authenticate

Question

I have several ubuntu based pc's and laptops and want to use a passkey to work with my atlassian applications (bitbucket, jira and confluence). I also have a yubikey and an Android pixel -7. How to best set up passkeys

When i plug in my yubikey in the usb-c connection on my PC and go to 'manage passkeys' in id.atlassian.com i get error messages.

I use ubuntu 24.04.3 LTS, latest google chrome (144. ...)

Trudy P Claspill · Answer

As per the documentation:

https://support.atlassian.com/atlassian-account/docs/access-your-atlassian-account-with-a-passkey/

You can add multiple passkeys to your account. You will be able to authenticate with any of these passkeys.

So, you should be able to use both the Yubikey and your Android device as passkeys for your Atlassian account. I have not actually set that up, so do so at your own risk. Or contact Atlassian Technical Support for assistance.

Robert Los · Answer

Hi Trudy,

thanks for reaching out. I go to https://id.atlassian.com/manage-profile/security/passkeys inserted my yubi-key and tried to register. This gave an error message. However when trying again just yet, it miraculously work and i have registered my key. :-)

Can i also use my android phone as a passkey?

Trudy P Claspill · Answer

Hello @Robert Los

Welcome to the Atlassian community.

What steps are you executing within Manage Passkeys and what errors are you getting?