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How Do I Find My Account ID?

Ian Lundy_ojevym

I'm trying to create an automation that requires me to use my (and other users') account ID. How do I find my account ID? I tried going to admin.atlassian.com to look for users in the directory, but I don't have access that feature. When I click the link, it doesn't take me to my organization. It asks me to create a new organization.

I also researched and found that the account ID can be found in the URL after "people" on the user profile. See the screenshot of my profile URL. Is my Account ID in there?

Accepted answers

All comments

Trudy P Claspill

Hello @Ian Lundy

You can use the Teams feature.

Screenshot 2026-01-14 at 9.32.19 AM.png

Click on Teams then in the new navigation panel click on People.

Search for yourself, or the person for whom you need the account ID.

Screenshot 2026-01-14 at 9.34.06 AM.png

Click on the person's card. In the new display their account ID will be included in the URL of the new page, between people/ and ?cloud

Screenshot 2026-01-14 at 9.34.28 AM.png

Shalini Pradhan

Hello @Ian Lundy ,

Good day! Welcome to Atlassian Community

You can find your Atlassian account ID by the following steps:

Navigate to admin.atlassian.com
Choose your Organization, if you belong to more than one
Select Directory
Select Users
Search or scroll to find the user in question, and open their profile page
The user's ID will be in your browser's address bar following /users/
For example: <a href="https://admin.atlassian.com/o/" target="_blank" rel="nofollow noopener noreferrer">https://admin.atlassian.com/o/</a><org_id>/users/<user_id>

More details here: https://support.atlassian.com/atlassian-cloud/kb/get-an-atlassian-cloud-users-account-id/

Thank you

Trudy P Claspill

@Shalini Pradhan

The user stated they don't have access to that feature.

I tried going to admin.atlassian.com to look for users in the directory, but I don't have access that feature. When I click the link, it doesn't take me to my organization. It asks me to create a new organization.

David Nickell

Put this in a browser:

https://yoursite.atlassian.net/rest/api/3/myself

Watch the magic ;-)

Trudy P Claspill

How does that help the user find account IDs for other users?

I'm trying to create an automation that requires me to use my (and other users') account ID.

Shalini Pradhan

@Trudy P Claspill

User needs to be an Org admin inorder to be able to check other users account ID. For checking their own ID, they can simply click on their profile icon and on the URL, it will show their account ID

Can also use the Teams feature you have suggested.

David Nickell

Sorry - Part 2

https://yourSite.atlassian.net/rest/api/3/users

David Nickell

@Shalini Pradhan @Trudy P Claspill and how is clicking considered automation?

I am nobody special on the ecosystem site but If I extract an issue with the REST API, I can see all the user accounts associated to the issue. My assumption is for automation purposes, knowing who is in what role relative to a specific issue is really what @Ian Lundy needs

Try this in a browser for one of your own issues:

https://ecosystem.atlassian.net/rest/api/3/issue/JTOOL-135?fields=key,summary,reporter,assignee

Results

{
  "expand": "renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations",
  "id": "71211",
  "self": "https://ecosystem.atlassian.net/rest/api/3/issue/71211",
  "key": "JTOOL-135",
  "fields": {
    "summary": "AutoTransitionListener does not work when not specifying \"Only do when current user is the following?\"",
    "reporter": {
      "self": "https://ecosystem.atlassian.net/rest/api/3/user?accountId=557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273",
      "accountId": "557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273",
      "avatarUrls": {
        "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/48",
        "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/24",
        "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/16",
        "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:f8e6f262-1dc0-49c1-ae68-3f1502dd5273/05c6b6c8-d62d-4c8c-abe4-ac8c367bed90/32"
      },
      "displayName": "Jan Frederik Léger",
      "active": true,
      "timeZone": "Europe/Brussels",
      "accountType": "atlassian"
    },
    "assignee": {
      "self": "https://ecosystem.atlassian.net/rest/api/3/user?accountId=557058:de3736bb-67df-4058-bdb8-a1670d691ebf",
      "accountId": "557058:de3736bb-67df-4058-bdb8-a1670d691ebf",
      "avatarUrls": {
        "48x48": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png",
        "24x24": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png",
        "16x16": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png",
        "32x32": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/NM-4.png"
      },
      "displayName": "Nick Menere",
      "active": false,
      "timeZone": "America/Chicago",
      "accountType": "atlassian"
    }
  }
}

Charlie Misonne

Hi @Ian Lundy

You need to be an organization admin to access admin.atlassian.com.

If you can't get those permissions you can ask another organization admin to provide an CSV export of users. It will contain the Account ID for all of them.

Qurban Ali Ali

16809741211

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