nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

If i remove an admin / users account will this affect any tickets they created

Ian Johnson_vvtvkb

I want to remove an account will any tickets they created be lost

Accepted answers

All comments

Marc -Devoteam-

Hi @Ian Johnson

No, they will not.

The Reporter will just be visualized as Unknown or Former user.

You could also Suspend the account, then the user can't be used anymore and won't count to active users.

This will retain the reporter information.

Ian Johnson_5c27ci

Perfect, thank you

Marc -Devoteam-

Hi @Ian Johnson @Ian Johnson

Please accept my answer, this will help others, with the same question in the future.

Definitely recommend deactivating the user and not deleting them.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management