Unable to delete extra Atlassian sites as Organization Admin

Question

Hi,

I am an Organization Admin.

Under my organization, I currently have multiple Atlassian sites, for example:

* phenota.atlassian.net

* phenota-team-ik8d89fd.atlassian.net

* phenotaproduct.atlassian.net

I would like to permanently delete two of these sites, but I cannot find any option to do so.

Current situation:

* There is no “Delete site” option visible

* There are no three-dot menus or delete actions under Admin → Sites

* The organization is on the Free plan

* All users and projects were already removed from the sites

* I have full Organization Admin permissions

My questions:

* Is it possible to delete Atlassian sites on the Free plan?

* If yes, where exactly should the delete option appear?

* If not, what is the official process to permanently remove unused sites?

Rudy Holtkamp · Answer

The structure is as follows:

* organization  (phenota-team-ik8d89fd) (1)* Atlassian apps (a)

* organization (phenotaproduct) (2)* Atlassian apps (b)

* organization (phenota) (3)* Atlassian apps (c)

You can remove remove the apps in a & b and keep the apps in c.

Once the apps in a &b have been removed, you can remove org 1 & 2.
It does however take a while (I think it is 30 days) that Atlassian really removes the Atlassian apps and only then you can remove the orgs.

Eran Zilkha_iuj4aa · Answer

Thanks for the detailed answer!
Deleting the apps and the organization means to loss remove the site i would like to keep using?
Means, currently my org includes the following sites:

* phenota-team-ik8d89fd
* phenotaproduct
* phenota

I just want to remove the 1st two and to stay with phenota only.

Rudy Holtkamp · Answer

But it’s like bailing out a sinking boat with a teaspoon.

As you can see on this site, they just keep coming. Users aren’t doing it on purpose; it’s just so incredibly easy to accidentally create a new site.