Followed this article and created all my organizations and then setup their email domains.
https://support.atlassian.com/jira-service-management-cloud/docs/use-email-domains-to-automatically-group-customers-into-organizations/
When a user creates the ticket (via email) it's not being auto placedin the org and still is listed as None.
We don't have local users for our orgs, just get tickets via email
Am I missing a config step?
Thanks for any help!
Kev
Hi @Kevin Roe
Canb you show an example of an org you created and it's settings.
Here are the Orgs, and one called Demtech I added their email domain for
Thank You!
On the JSM space have you added the organizations?
I don't think you have.
You are no globally managing the organizations, but you will have to add them in a JSM space.
They are not by default used by any JSM space.
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