I want to share an jira project with an external client

Yasiru Silva

Hi

I want to share an jira project with an external client but that client should not see or access or edit other projects in our organization.  How can I  set up this new project and a board such that client can see this project and board only.

he should be able to create issues, add tasks to backlog etc. and drag the items in the board ?

 

Thanks

Walter Buggenhout

Hi @Yasiru Silva,

First of all, you'll need to make sure your external client has product access to Jira (that means, becomes a licensed user).

Next, you'll have to make sure you set up proper permissions for all your spaces in Jira. That means, check all the permission schemes you have for company managed spaces and make sure not a single space grants the browse project permission to 'Application Access (any logged in user)' - which is unfortunately Atlassian's default behaviour. You'll have to make sure that you grant permissions to all spaces using defined roles and groups, as that gives you control over who can access each space.

For team managed spaces, make sure you don't have any spaces with Open access. That is the equivalent for the application access I just described above, but then for team managed spaces.

Once you have all this in place, you can safely grant your external client the desired permissions on the single space you want to set up for him/her.

Hope this helps!