In project while checking the status provisioned tickets are not showing while other status like open,closed..etc showing.
we have many tickets having status provisioned.
Hi @Abilash
Do you see tickets in the provisioned state when you do not filter for anyrhing?
Are there more filters active?
If you use the search option, can you find the work items in status "provisioned"?
Do these work items belong to the project, you are using the list view?
Are there status properties set on the workflow status?
Are security levels used?
Hi @Marc -Devoteam- no active Filters for this project.after doing the search option still not showing.yes work items belong to project,yes using the list view.no security level.
no tickets are shown if do not filter also
So if you go to the menu option "Filters" (main menu bar, on the left) and search for issues that are in status "provisioned", you don't find anything?
If this is so, there are no issues in this status in your Jira, or they are in a project, you don have permission to.
Ok if no tickets show up when you do not filter there will be no tickets when you do filter.
Perhaps you're looking at the wrong space (project)?
Try using the global Jira search by using the search bar at the top of the screen. Maybe you can find what you are looking for that way and then troubleshoot why it does not appear in your list view.
no we have many issues,if we search by JQL search it showing all provisioned tickets.
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