I am the admin and want to add few jira tickets as private. Can I do it

Question

I want to make few Jira tickets as private and can be viewed by few user only. Can I do it?

Staffan Redelius · Accepted Answer

Hi @Shilpa Priyadarshini

Yes it is possible, you can either add the tickets to a separate project that only certain users have access to.

The other option is to configure a security schema where only specific users or groups have access to work items on a certain level.

Here is an overview of how the security levels are set up.
https://support.atlassian.com/jira-cloud-administration/docs/what-are-work-item-security-schemes/

Best regards,
/Staffan

Swathi Acharya · Accepted Answer

Hello @Shilpa Priyadarshini

Welcome to Atlassian Community!

Yes, you can restrict Jira tickets to specific users by setting up Issue level security for Company-managed projects.

For more details on the steps, you can refer to the article: https://support.atlassian.com/jira-cloud-administration/docs/what-are-work-item-security-schemes/.

In case of Team-managed projects, restriction cannot be applied per work item, however, you can restrict access to a specific work type.

You can refer to this article: https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/#Restrict-access-to-an-work-type-in-your-team-managed-software-space

I hope this information is helpful.

Thank you!