How di I implement a worktype counter per automation rule?

Question

Hi All,

I want to increment a field each time a new issue of a certain worktype is created.

The challenge is that I have multiple worktypes in the same space I want to increment a counter field!

Therefore the issue.property.sequence method does not work.

Does anybody have an idea how to resolve this issue?

thanks

Jürgen

Evgenii · Answer

Hi, @Jürgen Wieser

Welcome to Atlassian Community.

The root issue is that the field is linked to an issue, so it will have different values across different issues.

I see two possible solutions:

* Create a dedicated issue to store the counter, and update its value every time a new issue of the required type is created.

Use project properties. This way, the counter is tied directly to the project, not to individual issues — making it consistent and centralized.
This approach was discussed here: Accessing project properties in Jira Automation

Bill Sheboy · Answer

Hi @Jürgen Wieser -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help.  Please post the following:

* an image of your complete automation rule in a single image for continuity
* images of any relevant actions / conditions / branches
* an image of the audit log details showing the rule execution
* explain what is not working as expected and why you believe that to be the case

Kind regards,
Bill