data recovery request after deactivastion

Question

Can you recover following site with spaces? The deactivation was made on end of november.

site uwbe.atlassian.net

Barbara Szczesniak · Accepted Answer

@Uwe Bernholz For details of the retention periods, see these sections (both on the same page):

* https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-to-Free-plan-apps-if-they--x27-re-inactive-for-too-long 
* https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#Data-retention-period

Oleksii Melnyk _MOY Apps_ · Accepted Answer

Hi @Uwe Bernholz

According to Atlassian’s policies, the site recovery period has unfortunately already expired.After this timeframe, sites can no longer be restored automatically.

At this point, the only option would be to contact Atlassian Support directly to confirm whether anything can still be done from their side.

Hope this clarifies the situation.

Plan

Data retention period

Trials

15 days

Free, Standard, Premium or Enterprise plan

60 days