How to preview attached images clearly instead of thumbnail quality in Test Case view?

Question

In our Test Case view page, we display image attachments using an API that returns thumbnail-quality images.

Issue:
When users open or preview the attachment, the image appears blurred / low quality and is not clearly visible.

Current behavior:

API provides only thumbnail resolution

Used for displaying attachments in Test Case view

Full-quality preview is not available

Question:
 Is there a recommended way to preview or load the full-resolution attachment instead of thumbnail images?

* Is there a separate API to fetch the original attachment?
* Can thumbnails be replaced with a full-size preview on click?
* Any best practices for handling image previews in this scenario?
* Looking for guidance or examples to improve attachment preview quality.

Thanks!

Marc -Devoteam- · Answer

Hi @Vitheya Monikha

That is to check with the app vendor.

What API endpoint are you using?

Vitheya Monikha · Answer

Hi @Marc -Devoteam- ,

Thank you for your suggestion.

Is there any API available to preview attachment images or files in full view instead of displaying them only as thumbnails?

Marc -Devoteam- · Answer

Hi @Vitheya Monikha

As you mention test case, what 3rd party app is used?

But this is probably a limitation, from the app.

You could reach out to the app vendor support, to have this verified or that this can be changed.