Confluence Account is not accesbile

Question

* i am getting error while accessing the my confluence account

https://wakeel-malik.atlassian.net/wiki/home

* getting the error

Page unavailable Your Atlassian Cloud site is currently unavailable. Please check [Atlassian Status](https://status.atlassian.com/) for known problems.If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

AhmedWakeel · Answer

Hi @Trudy P Claspill

Thanks, for your suggestion.

1. i checked status page and there is operational issue for confluence.

2. yes, i waited around 1hr.

Trudy P Claspill · Answer

Hello @AhmedWakeel

Welcome to the Atlassian community.

As stated in the message:

* Did you check the Atlassian Status page to see if there are known active incidents? I just did, and there are not.
* Did you wait 5-10 minutes and then try again?

If you have done both of those and you are still encountering a problem then you need to contact Atlassian's support team. To do so, open a support case through their customer portal at

https://support.atlassian.com/contact/#/

This location where you have posted your message is a user community. We don't have access to your site or backend Atlassian tools to try to investigate the root cause of the problem for your site.