PDF Export in Confluence Cloud Missing Attached Images ("Preview unavailable" error)

Question

I wonder if it is a known bug or a new feature.

Affected environments: Confluence Cloud Standard, Confluence Cloud Free

Use case: Pages with PNG, JPG, SVG attachments show "Preview unavailable" in PDF export; Space export to PDF has the same issue.

Facts:

1. This worked previously; now it does not.

2. Word and HTML exports work as expected and include images.

Orosz Gábor · Answer

Thanks Dan, CONFCLOUD-83289 affects my team.

Dan Breyen · Answer

Hi @Orosz Gábor welcome to the community.  I took a quick look on Atlassian's Jira Site and found CONFCLOUD-83289 and/or CONFCLOUD-83294 which sound like your issue.

They were both recently added and currently have a status as "In Progress".  Feel free to vote for and watch them for updates.

Hope that helps.