Is there a way to display a summary of open tickets (status, date, ticket number, etc.) on a Confluence page so the customer can view the status of their requests. Even the customer don't have access in jira but got access in confluence page.
Hello @Jonathan Centeno
You can use Jira work items macro in Confluence. Click on + icon and search for Jira work items macro. You will get the the options to filter out projects, statuses and more.
I already used the jira macro but it seems is not working on the customer side (due to user access issue in jira)
If you enable this page to be Anonymous and add the space as knowledge base, your customers will be able to see it.
We cannot set the KB to anonymous 1 organization only can view that page.
It looks like you're new here. Sign in or register to get started.
