Default Value of Field with Table

Question

We are currently facing an Problem.
When creating a Ticket it's possible to add a Table to the description of the Ticket.
We want to document an order process which starts in Jira and ends in an other platform. Therefore we are creating an order Ticket, which should contain all products needed in a specific formation. Therefore we are using Tables. Now we want to standardise this table over the default value of description. But while Editing the Worktype it's not possible to add a Table to the content. How can we archive it?

Andy Rusnak · Answer

Niklas,

Using a different field that is set as the Paragraph type should work.  But you wouldn't set it through an Automation Rule. You would set this as the Default Value within the Field Configuration (Settings > Work Items > Fields > (... to the right of the field you want to set the value for) > Edit Context and default values).  Then using syntax like what is shown below you should be able to get a default to show up in the Create Screen:

||heading 1||heading 2||heading 3||
|cell A1|cell A2|cell A3|
|cell B1|cell B2|cell B3|

Is this what you attempted?  I just tested this out locally and this is working for me.

Best,

Andy

Niklas Weiss_eu8thr · Answer

Hi Andy,

for us it's not necessary that it's the 'Description' field.
Have tried other fields too, can't get it to work when using the create view.

Sad but then we need to do it with workarounds

Best,

Niklas

Andy Rusnak · Answer

Hi Niklas,

Thanks for the follow up and sorry to hear that the workaround isn't applicable. That is the only out of the box option at this point however. We did have a feature request that asked for this ability, however due to prioritization and a lack of interest in the feature it was closed: JRACLOUD-78176 .

Is it a requirement that this is in the 'Description' field?  It might be possible to add a default value in a different multi-line text field.  I haven't tested it recently but it using a multi-line text custom field it might be possible to set a default value with a table it.  So if your option supports using a different field I could run through a quick test and confirm if that is possible.

Best,

Andy