Help remove a topic cant reach the help center

Question

I created a new topic for the helpdesk and I cant delete it now!

The support https://support.atlassian.com/jira-service-management-cloud/docs/create-and-manage-topics-in-your-help-center/?utm_source=chatgpt.com tell me to reach help center but I cant! where is it? the proccess on the support doesnt make sense!

Marc -Devoteam- · Answer

Hi @Sofia Fontes

What steps did you take and what do you want to remove.

Can you provide some screenshots?

Staffan Redelius · Answer

Hi @Sofia Fontes and welcome to the community

This is the community forum and we are all users (as yourself) we can not help you do things in your installation.

Help center is part of your Jira Service managment installation where you can group several types of help documents under different topics to make it easier to navigate,

So, two things,

* Do you have the sufficient permissions to add and create topics?
* The new navigtion might still be rolling out so the navigation might look different What is the new navigation in Jira Service Management? | Jira Cloud | Atlassian Support
* Do you have a site administrator in your organiization that can guide you?

Best regards,
/Staffan