Delete Account

Question

I need to delete my account and any links to Atlassian.

At the moment I don't want to continue with the product and I need to delete everything related to my email.

But i receive this message:

Your account can't be deleted because:

* User is last billing admin of a transaction account that has one or more active entitlements.
* User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.

Marc -Devoteam- · Answer

Hi @Andrey Mariano Guedes

You will need to switch the billing account user, or can cel your complete subscription

See cancelation steps outlined here; cancel-a-subscription

John Funk · Answer

Hi Andrey,

You should open a support ticket with Atlassian to get them to help you resolve it. Use the Billing option.

https://support.atlassian.com/contact/#/