Ao enviar o e-mail para abertura do ticket, no Jira aparece a mensagem de erro abaixo.
Hi @Thiago Silva
Check the below article
Resolve Email Request Failures due to Rate Limit in JSM Cloud
Check the connection in Jira Admin:
Go to Jira Service Management → Project Settings → Email Requests (Channels) → Manage your email accounts.
Identify the email account connected with connection ID 35.
Verify if the credentials or OAuth connection need to be refreshed or reauthorized.
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