Can't delete issues - Can't add myself as Admin to project

Keanu Dölle

Hey,

I created a organization & organized-managed project on a free plan. Unfourtanately, I (as org admin) can't delete any issues while other people can.

I figured out, that I can't delete issues because I'm org-admin but don't have the administrator role on the project, actually I'm not even a member of the project?!. But since it's a free plan I simply can't add myself to the project as administrator.

Is there any way to add myself as org admin to the project as administrator, just like I added the other people?

Thanks in advance

Keanu

Trudy P Claspill

Hello @Keanu Dölle 

Welcome to the Atlassian community. 

Can you confirm you are on a Free plan vs. a Trial of a Standard or Premium plan?

On the Free plan (not the trial of a Standard or Premium plan) all people granted the User role for the Jira app will have the equivalent of Jira Project Admin access to all projects.

There are actually two "apps" to which you need to ensure you have access as this is your own organization - Jira and Jira Administration.

Go to https://admin.atlassian.com.

Select your Organization.

Then go to Directory > Users. Do you see yourself listed there? Click on your user account.

Make sure you have assigned yourself roles as follows:

Then try again to delete issues. 

Do not that deleting issues is permanent and immediate. If you delete them you cannot restore them later.

 

If that doesn't solve your issue then I'll have more questions to ask you about your environment.