Is there a way to pull employee information into a JSM Form

Question

We have employee data in a database that contains information such as their Employee ID, Dept, Manager and other details. When they create a JSM request using a form we want to be able to pull their data into fields from the database. Is there a way to do this with an external database other than having to recreate the data in Assets?

Nikola Perisic · Accepted Answer

Hello @Kathleen Hamilton

Other than using Assets as out of the box solution, no. As an alternative, to pull the data from your database you would use an app like eazyBI.