Why does Draw.io close when I try to scroll left?

Question

I’m having trouble scrolling to the left in Draw.io. When I swipe my finger to the right on my mouse scroll feature, the page moves right as expected. However, when I swipe to the left, the page closes instead of scrolling.

Has anyone else experienced this issue? Is there a setting or workaround to fix this?

MJ Valencia -drawio diagrams- · Answer

You might have the set up for "swipe to go back" then. If you find yourself constantly hitting this problem across all websites, you can turn the gesture off permanently in your system settings:

* Go to System Settings (or System Preferences, depending on your macOS version).

* Click on Mouse (or Trackpad, if you're switching between devices).

* Look for the setting that says "Swipe between pages" or something similar.

* Set this option to use "Swipe with two or three fingers" (or just disable it entirely).

if you don't want to disable it completely and find it useful in other scenarios, holding shift key forces the scroll to be horizontal scrolling within the application (draw.io) instead of a browser history navigation action. This should allow you to pan left and right across your wide diagram without closing the page.

Ofe Ivharue · Answer

Yes, it's a Mac with a Magic Mouse, and the browser is Google Chrome.

MJ Valencia -drawio diagrams- · Answer

Hi there, @Ofe Ivharue!

Before I try to offer solutions, I have a quick question: Which browser are you using? That behavior, where swiping left acts as a back button, is usually a gesture built into your browser or computer's operating system (especially if you're on mac with a trackpad or magic mouse).

I'm suspecting that is the culprit here! Let me know :)

Best,

MJ