where can i change an fill in a new billing-email-adress?

Question

Vilma Mavius · Answer

thanks for helping. but it didn´t work. where can i change an fill in a billing-email-adress? It is not possible to fill in any email-adress by following the menu in "Addresses". there is no field where i can put in an email adress. can you helb here please again?

Prachi Bolar · Answer

hello,

Welcome to the community :)

Please find details

Navigate to admin.atlassian.com/billing and sign in.

If you have multiple billing accounts, select the correct one from the list.

In the menu on the left, click on Addresses.

Find the address you want to change and select Edit address.

Update the fields with the new address information.

Click Save to apply the changes.

If this doesnt work you can further reach out to billing team here : https://www.atlassian.com/company/contact/purchasing-licensing?#/ and they can help you update

Thank YOu,

Prachi