Setting up ChatGPT (OpenAI) MCP Server with Atlassian Rovo (Atlassian AI)

Gaia Tamir Azran

hi, im trying to Set up ChatGPT (OpenAI) MCP Server with Atlassian Rovo (Atlassian AI) by this doc - https://support.atlassian.com/atlassian-rovo-mcp-server/docs/setting-up-chatgpt/

for that, i want to create a service account in jira 'service account'. will it work? also, i need to choose the scopes after creating the service account after choosing 'OAuth 2.0'. in the doc they dont say which scopes i need for the gpt connection. and there are 438! scopes. please assist firstly, if this type of user will work for me, and secondly, what scoped to choose.

Peter_DevSamurai

Hi @Gaia Tamir Azran , 

Your method for a dedicated service account is what Atlassian recommends for Chatgpt MCP integration. You just need to make sure that this service user has browse permission on the projects/spaces you want ChatGPT to access. You can try the steps below to setup the service account with OAuth 2.0:

• Create the service account

  • admin.atlassian.com → Directory → Users → Invite user
  • Use an email you control (ex: your company's shared mailbox).
  • Add the user to the groups that give read access to the Jira projects and Confluence spaces you want indexed.
    
    

• Register the OAuth app (once per org)

  • Go to https://developer.atlassian.com/console/myapps/ → Create app → OAuth 2.0 (authorization code)
  • Callback URL: https://chat.openai.com/aip/YOUR_PLUGIN_ID/oauth/callback (copy the exact URL from the ChatGPT plugin install page -> Itt’s shown when you click “Install an unverified plugin” or “Develop your own plugin”).
    
    

• Scopes you actually need (these are the ones Atlassian and OpenAI use for ChatGPT ↔ Rovo MCP):, you only need like 6-7 below scopes, and won't be needing all 438.

  • offline_access : Required for refresh tokens

  • read:me : Identify the service user

  • read:jira-work : Read issues, projects, boards, filters
  • read:jira-user : Read user details (for @mentions etc.)
  • read:confluence-content.all : Read all Confluence pages/spaces (or restrict to specific spaces if you prefer granular scopes )

  • read:confluence-space : Space-level read (if you use granular instead of .all)

  • read:confluence-props : Read page properties
  • #Note: If you want to be more restrictive (which is recommended for production), replace read:confluence-content.all with the granular space scopes for only the spaces you want indexed (ex: read:confluence-content:SPACEKEY).
    
    
• Install the ChatGPT plugin
  • In ChatGPT → Plugins → Develop your own → follow the wizard.
  • Paste your OAuth Client ID and Secret when asked.
  • The first connection will ask the service account to consent – log in as the service account (or pre-consent as site admin if possible).

  • After this =>  The MCP server will be able to pull Jira issues and Confluence pages into ChatGPT securely.

You can refer to the below links:

• ChatGPT + Rovo MCP guide 
• Recommended Atlassian scopes

I hope everything works out well for you!

Best,

Peter