Jira Automation - Update Short Text Field with hyperlink

Question

Dear community,

I kindly ask for your support and expertise.

I have created a rule to update a short text field with following smart value:

Is it somehow possible to insert this url as a hyperlink and not only as text?

And on top, it would be great if I could display the url as issue.issuelinks.outwardIssue.key (name of ticket).

Example:

URL: https://test.atlassian.net/browse/SCRUM-175
Text which should be displayed in the short text field as hyperlink: SCRUM-175

Thank you and best regards, 
Maurice

Shawn Doyle - ReleaseTEAM · Accepted Answer

Hi @Maurice B.

Take a look at this post from the other day.

https://community.atlassian.com/forums/Jira-questions/Automation-smart-values-hyperlink/qaq-p/3145752

Basically, make sure the field config supports hyperlinks and use the correct syntax.

arielei · Accepted Answer

Hey @Maurice B.

I had the same problem.

If your custom field is either Text (read-only) or Text short sentence - they dont support rich content.

So you need to change the custom field to Paragraph and then it will work.

Best regards,

Ariel.