Hide Done Work Items older than 365 days (12 months) instead of 60 days (1 month)

Daniel Roberts_l2iq8z

Hi Atlassian Support,

We’re using a Jira Work Management project for our Sales Pipeline,
and the board’s “Hide done work items” setting currently maxes out at 60 days.

For our sales process, we need to keep “Done” items visible on the board for at least 12 months for reporting and review purposes.

Could you please:
– Enable a higher limit such as 365 days for our instance, or
– Provide a way to disable the auto-hide behavior on Jira Work Management boards?

Stephen.Lugton

Hi @Daniel Roberts ,

There are other ways to view your work items instead of just on the board, these may even make your reporting easier.

The information on your board can be viewed in List and All Work views:

 

In the List view there is an easy Filter you can use to show Done items that were updated in the last year:

 

You have even more control over what you see in the all work view where you can use JQL:

I don't have any data in this test project, but the JQL query I used was:

project = TJWM AND Status = Done AND statusCategoryChangedDate >= startOfMonth(-12) ORDER BY updated DESC

You could also use;

project = TJWM AND Status IN (Done) AND statusCategoryChangedDate >= startOfMonth(-12) ORDER BY updated DESC

 

This JQL query can be saved as a filter and used in dashboards, or exported to csv if that would help your reporting:

 

You can also modify the JQL to be ORDER by updated ASC which would sort from earliest to latest rather than ORDER by updated DESC which sorts in descending order