Jira Cloud login stuck on a loop

Question

When I try to switch from Bitbucket to Jira I see that I almost get through to our organisation JIRA but then I go back to id.atlassian.net and get stuck in a redirect loop.

Got this message:

Hash Y8JKXY
Trace 98b2e149e56f48448295d5dadaab7c72

And the notification to contact support.

Have tried loggin in and out. Clearing browser cache. Tried completely different devices. Tried adding and removing accounts from organisation. Tried ChatGPT. Tried google. Tried looking for an answer in Community, can't find a good answer.

Hope I can get some help with this.

Kind regards,

Wouter

Shalini Pradhan · Answer

Hello @Wouter Schaap ,

Good day! Welcome to Atlassian Community :)

Are you still encountering the issue? Can you share your site name?

Valerie Knapp_gp7rpj · Answer

Hi @Wouter Schaap , thanks for your post.

I have flagged this to Atlassian. Someone should reply to you here.

Best wishes