I cannot get email notification about changing new email

Question

Hi,
I change my email in account setting.
But my new email does not get any notification from system.

Shalini Pradhan · Answer

@HienNT42 Thank you for updating :)

HienNt42_h8ngsj · Answer

Hi @Shalini Pradhan

I has been created new account for new email ,so can you close this post

Thanks!

Shalini Pradhan · Answer

Hello @HienNT42 ,

Good day! Welcome to Atlassian Community :)

Can you share the Cloud URL that the user account is a part of? This will help me to check and create a support request.

Thank you