How do I identify who my admin is for user access and account set up

Question

I have an account but cannot access the QL service/operations space and the associated project board.

The admins who owns the space and board are unable to add or even locate my account

thanks

Alison

Edited to remove personally identifiable information

Stephen.Lugton · Answer

Hi @Alison Pollock

If you have an IT Support Desk they will be the best point of contact; Space Admins don't have the ability to create accounts, that is only possible for Org Admins who will usually be part of IT Support.

Yogesh Mude_f9cg0f · Answer

@Alison Pollock Have you able to access the jira site? if so, Are both jira space/board admin belong to the same organization? If so, can you ask your jira org admin to check whether you have the correct access rights?