Timeline View isn't populating data

Question

I want to use timeline view. Here's what I want it to show:

* Initiative = which we are treating like a parent/team. 
* Epic = that falls under an initiative/team 
* Release Date = which gets added to the epics 
* Components = those are actual teams.

So the timeline should show the heirarchy like:

* Release Date
* Initiative
* Epic * And I'd add Component as a column/field as needed.

Right now, I'm not able to see any data on my timeline view even though my project is connected.

Prachi Bolar · Answer

hello,

Welcome to community :)

You may also look at the documents below for different troubleshooting guides for time line

https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-the-timeline/

https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-the-timelines-for-team-managed-projects/

Thank You,

Prachi

Rudy Holtkamp · Answer

In the timeline of a project, you can only show Epic, story, subtask level issues.

If you want an extended hierarchy, you should use Plans (available with a Premium/Enterprise subscription)..

For troubleshooting, you can further refer to this documentation.