Scoped Jira API token is not working

Suneel Kumar

Hi All,

I am trying to fetch issues or project details through service account scoped API token.

It is not working, please share if you have solution for this issue. 

I have given all the permissions but still failling.

 

{

"errorMessages": [

"Issue does not exist or you do not have permission to see it."

],

"errors": {}

}

Gor Greyan

Hi @Suneel Kumar

Welcome to the Atlassian Community!

This error occurs when the service account is authenticated but doesn’t have permission to view the issue or project.

Please ensure the service account

• Has a Jira product license.

• Has Browse Projects permission in the project’s permission scheme or is added to the project’s access list.

• Is included in any Issue Security Level that restricts visibility.

You can verify using:

 

GET /rest/api/3/mypermissions?projectKey=ProjectName

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-permissions

https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#authentication