Unable to mention the Reporter in a Jira Automation rule

Tiara Pequeno

Hi,
I’m trying to mention the Reporter (issue creator) in a Jira Automation rule, but it doesn’t seem to work. I’ve tried several smart values, including:
@{{issue.reporter.displayName}} and @{{issue.reporter}}, but the comment is posted without mentioning the user.
Could you please confirm the correct way to mention the Reporter dynamically in an automation comment action?

Trudy P Claspill

Hello @Tiara Pequeno 

The correct way to add a mention of the issue reporter in a Comment that is added through an Automation Rule is:

[~accountid:{{issue.reporter.accountId}}]