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Can't post screenshots on a comment on tickets of a certain status

Ron Aisen_y58ycf

Hi, I have an issue with posting screenshots on comments in a team based prokect when the issue is on certain status,

for example ticekts that I can post images to the comments are on status to-do,

tickets I can't post images to are on statuses: approved, done, denied

any clue what the issue could be?

Accepted answers

Marc -Devoteam-

Hi @Ron Aisen

Check if there are any proprties set on statuses in the workflow.

This could be the case that attachments are prohibited

All comments

Marc -Devoteam-

Hi @Ron Aisen

Check if there are any proprties set on statuses in the workflow.

This could be the case that attachments are prohibited

Ron Aisen_y58ycf

@Marc -Devoteam- Thanks you're a life saver !

Ron Aisen_y58ycf

Adding this for future people:

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