How do you keep Confluence content up-to-date?

Star LLC

Hey everyone,

Our team struggles with outdated documentation - old version numbers, broken links, deprecated processes, old team member names, wrong orgs, worng product desc still in docs from 2022.

Manual reviews take forever.

 1. Is this a problem you face?

2. How do you currently handle it?

any apps you suggest? Thanks

Brant Schroeder

@Star LLC Welcome to the Atlassian community

This is always a challenge but having solid processes in place can really help make it a lot more manageable.  We use Confluence analytics https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/ to monitor content usage.  Analytics can provide insights into content that is becoming outdated and old, how many views it has and linked content.

We also have content owners who are responsible for preforming content audits and ensuring that content is up to date.  Out product documentation is regularly updated by a team that is associated with every project.  The project provides the changes that are incorporated into the product documentation and then reviewed before publishing.  We use comala document management to help with the review process.  We used to use better content and archiving for confluence and it had some really nice features but we do not have it due to cost saving measures.  I would recommend it though.