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Whiteboard does not have start or end grids?

Shantharam

Hi, I just started using whiteboards, and I have a document written and saved. However I by mistake scrolled in all directions hoping to see 'a corner' of the whiteboard, only to lose the content that I wrote.

As funny as it seems, I scrolled to such an extent that even after zooming out, I cannot seem to find the place where I wrote the notes.

I imagined that it would have a starting row and column like a spreadsheet, but doesn't look like it. Neither there are any buttons or options to go to the location where I entered some contents? Help I'm lost!

Accepted answers

Laura Campbell

Hi @Shantharam ,

Have you tried zooming to selection?

Screenshot 2025-10-31 at 13.43.41.png

You mention expecting there to be a starting row and column like a spreadsheet, but are you perhaps thinking of a Confluence database? A whiteboard is by definition a big empty space, with no preset content like table rows or columns.

All comments

Laura Campbell

Hi @Shantharam ,

Have you tried zooming to selection?

Screenshot 2025-10-31 at 13.43.41.png

Barbara Szczesniak

@Shantharam I have not really investigated whiteboards, since I'm on Standard and can only have 3 active boards at a time and I've been too busy to spend the time.

My team is getting closer to needing to use this feature, however, so I've signed up for an upcoming community-led course (Know Your Content : Confluence Whiteboards) led by @Rob Hean. If you check out this page: https://ace.atlassian.com/community-led-classes/, there are 2 sessions scheduled for Nov 10 and 18.

I believe there have been other events related to whiteboards, so you might look through the Past Events (after the Upcoming Events section of the page) to view recordings of those.

Also, you might want to search/read questions and articles specifically in the Confluence Whiteboards group in this community to see if someone has already addressed your question: https://community.atlassian.com/forums/Confluence-Whiteboards/gh-p/confluence-whiteboards. Sometimes people post questions related to whiteboards to the community in general, so you can also search the entire Confluence area (select the Confluence link in the breadcrumb above the title of your question above.

Shantharam

@Laura Campbell - Guess what, I took down that zoom percentage to 1% to turn the grids to their smallest size and somehow it's just not visible.

I understand the intent of the whiteboard, but I really wish there was some way for the user to go back to his 'area' if at all he wanders too far.

It got me frustrating to the point where I just gave up on it.

(Look at my zoom percentage in the picture below, LOL)

Laura Campbell

@Shantharam Have you tried click on "zoom to selection"? This is different from changing the percentage of zoom. I didn't draw a box around the option in my screenshot and it looks like i was modifying the zoom percentage manually, but selecting "Zoom to selection" should take you back to what you put on the whiteboard. It's the shortcut shift 2.

Shantharam

Oh wow, it is hidden in the current zoom percentage button. Yes, clicking 'zoom to selection' resolves my issue. Thank you so much!

Rob Hean

ohh, thanks for the shoutout @Barbara Szczesniak ! To clarify the event is on the 10th (had a mistake when originally publishing).

Whiteboards are effectively limitless (although I'd love to see how far I could push that...) - so it IS possible to scroll to far in one direction and lose your content.

@Laura Campbell 's tip is spot on - just use that option (or SHIFT+1) to force everything on the whiteboard to fit. (This can result in some odd cases if someone went WAAAY far over and added stuff).

There are a number of past events from the community listed - but keep the questions coming!

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