Confluence iOS App Loading Slowly When Navigating Between Pages

Question

Hi everyone,

I’ve been observing that the Confluence app on iOS takes quite some time to load content, especially when moving between pages or switching to different spaces.
The delay is more noticeable with pages that contain multiple images, attachments, or formatted tables.

This behavior doesn’t appear on the desktop version — pages there open smoothly — so it seems more specific to how the mobile app handles larger content or caching.

If anyone has insights into what could improve the app’s responsiveness, or how mobile performance is generally managed in Confluence, I’d really appreciate learning from your experience.

Thank you!

Nikola Perisic · Answer

Hi @Edward Whitemore

As mentioned from above, you are not alone with the issue. A lot of people are complaining about this issue and this is something that needs to be addressed directly to Atlassian. As a community leader, I don't have the view into the code and cannot measure the performance of the app.

You can raise a request here: https://support.atlassian.com/contact/#/

Edward Whitemore · Answer

Hi @Nikola Perisic

Yes, I did try clearing the cache and even reinstalled the app, but the issue still didn’t get resolved.

Barbara Szczesniak · Answer

@Edward Whitemore There was an incident with degraded performance of Atlassian Cloud apps that has now been resolved. I'm not sure if this could have been related to what you're seeing. You can see the details on the Confluence status page.