Tasks in LiveDocs

Question

We are using LiveDocs in our spaces. We add tasks to these pages.

When we complete the tasks, either at the livedoc, in your taskssummary or in the space summary, the tasks will not be marked as completed when you reload your personal summary.

When we convert the LiveDoc to a page and we mark the task as completed everything works fine.

Are we missing a setting or are we facing a bug.

Thiago P _Atlassian Support_ · Answer

Hey there @Dan Breyen ,

The original ticket seems to be CONFCLOUD-82406 and it's marked as Fixed already.

Thiago P _Atlassian Support_ · Answer

Hey there @Pieter van de Ven ,

Just tested this behavior and it seems to be working correctly.

Notice that updates are not instant as it takes a few seconds for Tasks to be marked as Completed on other pages using a Task Report macro or from the Personal Tasks menu under https://<your-domain>.atlassian.net/wiki/home/tasks most likely due to the content indexer catching up on recent changes being done.

If updates are not reflected after ~30 seconds or more, please open a Support ticket so our Team can investigate this.

Hope this helps! =]

Dan Breyen · Answer

Hi @Pieter van de Ven welcome to the community.  I found CONFCLOUD-82975 on Atlassian's Jira Site.  It's currently closed as a duplicate, but I don't see the duplicate ticket.

As you're the Product Admin and you have a Standard License, I would contact Atlassian Support to get more information.  I've tagged them to look at this issue, but if they don't respond in a few days, you can open a Work Item for them here: Atlassian Support and give them as many details as possible.  If there's a different Work Item, please post that number here so people can vote for and watch it for updates.

Hope that helps.