Hello, my Jira and Confluence apps were recently deactivated/deleted due to inactivity.
I was unable to recreate the Jira app with the old name.
Is it still possible to recover anything ?
org id: a5422fcb-4716-4f04-952c-6bbbb1964535
Thanks.
Hi @Bryan Lima
It depends on how long ago it has been inactivated. You should have received a email about that. You can raise a request to Atlassian support to ask ( Billing, payment and pricing).
https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/
Regards
There are 2 main ways to recover your account.
1. If you org admin for your organization , contact them and prove your org id, they can able to activate your account.
2. If not, as mentiond by @Florian Bonniec contact atlassain support .
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