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2 confluence instances, need only 1

Pasi Vepsä

Hi,

I have registered to Jira Cloud and Confluence cloud. However Jira cloud also has a Confluence instances so we have 2 Confluence instances now. I need to get rid of one and migrate the data from one to another. But there seems not to be any options to do this. Exporting spaces only support Word and PDF which are no good for importing them. There is also no tool to support cloud to cloud migration!! A few questions here:

- How to migrate the spaces with all the content between these 2 instances?

- Which Confluence instances should I keep? The 'standalone' or the Jira built-in?

- How to remove the Jira built-in Confluence from the configs?

This is really interesting situation.

-Pasi

Accepted answers

Marc -Devoteam-

Hi @Pasi Vepsä

So you have 2 cloud instances.

To cancel a Confluence, see https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Migrate spaces, by exporting them, as XML (to import them, if need in another instance of Confluence), https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/

Jira has no build-in Confluence, Jira and Confluence are linked by default if you have both apps in a Cloud instance.

Thiago P _Atlassian Support_

Hey there @Pasi Vepsä ,

The Data Transfer tool is ideal for Cloud to Cloud migrations, and you can find it on the Admin Hub if you have Org Admin permissions.

The direct URL is:

https://admin.atlassian.com/o/<org-id>/data-transfer-plans

For specific details on how to migrate Spaces between Confluence instances, make sure to review Transfer Confluence Data.

As a suggestion, start with transferring a single test Space and get familiar with the process. Once you're confident, you can proceed to transfer all contents over.

Hope this helps! =]

Jayesh Raghuvanshi_qb6277

@Pasi Vepsä

You can migrate spaces between two Confluence Cloud sites using the built‑in “Export space (CSV)” plus “Import spaces” flow, or use a temporary Confluence Data Center as a bridge if you need to consolidate at larger scale; keep the Confluence that lives on the same site as your Jira to minimize broken Jira macros and product links, then remove the other site/product via Billing by canceling its subscription. Confluence isn’t “built into” Jira—both are separate products attached to a cloud site—so you’ll remove the extra Confluence by deleting that product (or the entire site) from admin.atlassian.com after you finish migrating content

Thanks

Jayesh R

All comments

Marc -Devoteam-

Hi @Pasi Vepsä

So you have 2 cloud instances.

To cancel a Confluence, see https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Migrate spaces, by exporting them, as XML (to import them, if need in another instance of Confluence), https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/

Jira has no build-in Confluence, Jira and Confluence are linked by default if you have both apps in a Cloud instance.

Pasi Vepsä

Hi, like I mentioned export only Supports Word and PDF. How can I export to XML?
and one Confluence instance came with Jira automatically, that’s the one I called build-in.

Marc -Devoteam-

Hi @Pasi Vepsä

You need to export the full space, not a page.

Within the space admin, in the general section, there is an option called "Advanced Options"

Then you will get the XML optoin.

Thiago P _Atlassian Support_

Hey there @Pasi Vepsä ,

The Data Transfer tool is ideal for Cloud to Cloud migrations, and you can find it on the Admin Hub if you have Org Admin permissions.

The direct URL is:

https://admin.atlassian.com/o/<org-id>/data-transfer-plans

For specific details on how to migrate Spaces between Confluence instances, make sure to review Transfer Confluence Data.

As a suggestion, start with transferring a single test Space and get familiar with the process. Once you're confident, you can proceed to transfer all contents over.

Hope this helps! =]

Jayesh Raghuvanshi_qb6277

Thanks

Jayesh R

Pasi Vepsä

Hi @Marc -Devoteam- ,

Thanks, now I found the XML export and was able to export and import the required spaces. Thanks a lot!

Pasi Vepsä

Thanks, now I found the XML export and was able to export and import the required spaces. Thanks a lot!

Pasi Vepsä

Hi @Thiago P _Atlassian Support_ I had only a few spaces to migrate so I did it manually with export to CSV + import. Thx!

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