I want to restrict users from seeing any other ticket in the board other than the one assigned to them. Some questions you may ask, * Company Managed project * Customized permission scheme * Customized work item security level and assigned to Space. The doubt I have now is if I was actually able to assign the security level properly. And the father of all doubts, if it's even possible? I also tried to add security level to my screen. But for some reason it's not visible.

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Want to give permission to specific user to specific ticket.

Md_ Abrarul Huda

I want to restrict users from seeing any other ticket in the board other than the one assigned to them.

Some questions you may ask,

Company Managed project
Customized permission scheme
Customized work item security level and assigned to Space.

The doubt I have now is if I was actually able to assign the security level properly. And the father of all doubts, if it's even possible?

I also tried to add security level to my screen. But for some reason it's not visible.

Accepted answers

Gor Greyan

Hi @Md_ Abrarul Huda

Did you put any automation or post-function in the project that set the Security Level to the appropriate issue?

All comments

Mohamed Benziane

Hi,

You can use the security level, it will work correctly. Juste create a level with the assignee as a member
Configure work item security schemes | Atlassian Support

To see the field make sure you have the set security level permission.

Gor Greyan

Hi @Md_ Abrarul Huda

Did you put any automation or post-function in the project that set the Security Level to the appropriate issue?

Md_ Abrarul Huda

I want to. But I can't make security level visible.

Gor Greyan

Dear @Md_ Abrarul Huda

Please check the following points.

- Make sure that Security Level field is available in that issue type's View and Edit screen.

- Make sure that the automation actor has the Set Issue Security Permission. You can check it in the Permission Scheme.

- Check the automation. Edit issue --> Security Level and choose the correct security level.

Md_ Abrarul Huda

Thanks a lot. It worked. Still can't see Security level in the tickets. But when I auto assigned the security level it worked. Now I just have to make a way to make security level visible in the screens.

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