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Month and Week dropdown for Jira calendar is intermittent

Jo-Lee Bertrand

The dropdown to switch between month view and week view for the Jira calendar for Kanban boards seems to come and go. It normally appears in the top right corner.

Any ideas as to why would be seeing this intermittent behavior?

Attached a screenshot as to where it used to appear (in this top right area)

Screenshot 2025-10-21 085016.png

Accepted answers

Marc -Devoteam-

Hi @Jo-Lee Bertrand

I can't reproduce this, I can see this on any board and is always there, even on boards with items from multiple projects.

What if you try another borwser or incognito window, or clear your cache and cookies.

Jo-Lee Bertrand

FYI for everyone that I submitted a support ticket. The missing dropdown was related to the AWS outage. It is now back and functioning as it should.

All comments

Marc -Devoteam-

Hi @Jo-Lee Bertrand

I can't reproduce this, I can see this on any board and is always there, even on boards with items from multiple projects.

What if you try another borwser or incognito window, or clear your cache and cookies.

Jo-Lee Bertrand

Hi @Marc -Devoteam- The problem exists across different browsers, different users, different computers. I saw the calendar dropdown yesterday and then it disappeared upon refresh.

Marc -Devoteam-

Hi @Jo-Lee Bertrand

Yesterday (Monday) there where many issues on Atlassian based to an major issues at AWS.

I can't reproduce it in 3 different instances in different project types or instances.

If it still occurs, then best is to raise an issue with Atlassian Support, as it might be something with your instance.

Jo-Lee Bertrand

@Marc -Devoteam- Confirmed. I have opened a support ticket.

Jo-Lee Bertrand

FYI for everyone that I submitted a support ticket. The missing dropdown was related to the AWS outage. It is now back and functioning as it should.

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