I just opened a new Customer experience site
Hi @US20 sfung ,
Welcome to Atlassian community.
You need to create a new service project, you can create a new one based on one of template offered by JSM.
If it's your first time in JSM, I encourage you to follow this tutorial: https://support.atlassian.com/jira-service-management-cloud/docs/get-started-with-jira-service-management/
Let me know it it helps.
Regards
HI @US20 sfung
Welcome to the community.
IF you have setup a JSM project and created ac form, ac form needs to be linked to a request type, existing or new one created.
the page shows up like this
yeah form just won't load
Hi @US20 sfung
Can you share screenshots, please of the portal and the configuraiton?
fixed
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