Can I create an Automation to move a work item (story/bug) to the top of the backlog?

Sean Hearne_d8c2ml

Hi, My team wants to be able to move something to the top of the backlog (not from the backlog screen).  Is there a simple automation I can create? 

Bill Sheboy

Hi @Sean Hearne -- Welcome to the Atlassian Community!

That is possible with an automation rule, although it is not simple it is doable.

 

First thing, when do you want to do this?  That is, what is the triggering event to rank the work item to the top of the backlog?

Next, there is a REST API endpoint to change the Rank order of an work item relative to another one.  Thus, the approach would be to:

1. Some event happens to start the rule for your work item to rank higher
2. Using JQL and the Lookup Work Items action, identify the first work item in the backlog
3. Call the endpoint, passing both the first work item and the one you want to place before it (i.e., the trigger work item)

If you want to try this, here are some references to help:

• article on how to call an endpoint with the Send Web Request action: https://community.atlassian.com/forums/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828
• endpoint to rank issues: https://developer.atlassian.com/cloud/jira/software/rest/api-group-issue/#api-group-issue
• documentation on Lookup Work Items action: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues
• JQL and searching for work items: https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/

 

Kind regards,
Bill