Jira+slack Integration

Sathish Kumar_spedgh

I have created a jira automation. 
- when a status is moved to closed - it will create a slack channel automatically. 


Manually - on jira there is an option - Connect slack channel - 
(this helps to connect ticket to slack and any changes made on ticket gets notified to connected channel. 

How can I achieve the same in my automation? 

Jayesh Raghuvanshi_qb6277

@Sathish Kumar 

You can’t fully automate the “Connect Slack channel” step on Jira Cloud today—there’s no Automation action or public REST API that attaches a channel to an issue the way the manual button does. Instead, either simulate the behavior with Automation that posts all issue updates into the channel, or add a one-time Slack-side subscription using /jira connect and /jira manage in that channel

Below are my suggesstions

• Automation-only notifications: use Jira Automation’s “Send Slack message” (via an incoming webhook) on the events you care about, such as Issue transitioned, Issue updated, or Field value changed. This reliably mirrors “connected channel” notifications by pushing updates when rules fire, even though it’s not the same internal connection Slack’s Jira app uses
• Slack bot subscription: in the new channel, run “/jira connect” to connect the channel to the relevant Jira Cloud site/project, then “/jira manage” to configure notifications or a JQL subscription limited to the single issue (e.g., issueKey = ABC-123). Slack’s Jira bot supports configurable, project-level subscriptions and filtering so the channel only receives the updates you want
• Programmatically create the channel first: if you’re creating the channel from Automation, call Slack’s conversations.create API and capture the channel ID; continue posting automation-driven updates to that channel via the incoming webhook or bot as needed

 

Thanks
Jayesh R