I'm not able to add Confluence to my site

Question

I'm not able to add Confluence to my site. I'd like to use Free confluence plan. Probably I've run-out-of trial period before, but I want to restart using Confluence. But trying to add fails with "unable to add Confluence" with "Contact Support" message.

How can I proceed further?

thanks.

Matheus Z · Answer

Hi @Bahtiyar KARANLIK

Welcome to the Atlassian Community!

If you’re seeing the “unable to add Confluence” message and have previously used a trial, it’s likely that your site needs to be reactivated by our billing team. To resolve this, please contact our billing and licensing specialists using the following link: Atlassian Support: Pricing, Billing, & Licensing.

They’ll be able to assist you with reactivating Confluence on your site so you can continue using the Free plan. If you have any other questions, feel free to ask!

Best,

Matheus

Varsha Joshi · Answer

Hi @Bahtiyar KARANLIK

Welcome to the community!

I have requested assistance from Atlassian Team to review this post. They may take around 2 business days to reply.

VJ