How to set automation so when a specific label is added it triggers but not if more added after

Question

I am trying to setup my automation so that when a specific label (released) is added, it will trigger the automation to add a comment. However, I do not want it to trigger again if additional labels are added afterwards. I have tried using the smart values condition option, but it still triggers when I add other labels after. I am guessing the value I am trying to use is not correct. "{{issue.labels.get("before")}}" does not contain "released". Is there any way to accomplish this? Thanks in advanced

Bill Sheboy · Accepted Answer

Hi @Philip Ng

Please try using the field change smart value for only the added values:

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--fieldChange--

Note this may be an incomplete solution as there is nothing stopping a person from adding the label, removing it, and adding it again.  When you want one-and-only-one comment for the first time the label is added, you could add a conditional check to detect if that comment has ever been added before by checking the prior comments.

Kind regards,
Bill

Gor Greyan · Accepted Answer

Hi @Philip Ng Try this smart values. After the trigger, put 2 compare conditions. 1.{{fieldChange.toString}} contains released 2. {{fieldChange.fromString}} doesn't contain released Together these ensure the rule only fires when released is newly added — not when it’s already there and you add or remove other labels later. Let me know, if this works.