how to invoke the create screen via automation

Question

Hello Community,

I have an issue that i want to mimic script runner fragments where they can create a button to trigger the "Create" screen.

So in Cloud, i want to use automations instead of fragments as its not supported but i want to trigger the "Create" screen without having to use the input fields option.

is that possible?

Ariel.

Hector Florin · Answer

Hi @arielei ,

I hope you're doing well.

Yes, that option is not available natively with Jira Cloud. You'll need to install a marketplace app or create your own using Forge.

I've been investigating how you can do it, and I've created a tiny app just to show you how you can add a button to create an issue.

After I've deployed the new app created, I can see my app listed in here as I've selected "Jira project page" template, so a page in the Project page will be shown.

Then, after it was added, I can see the button that I've added as part of this example

On which, if the user clicks on it, it'll open the create work item screen.

So, either you build your own Forge app to do it , or you will need to use a Vendor's add-on that can allow you to handle Jira Cloud UI

For documentation, please refer to

https://developer.atlassian.com/platform/forge/getting-started/?tabId=1&tab=windows

I hope it helps.

Thank you.

Regards,
Hector

Trudy P Claspill · Answer

I think that the author might be referring to the Automation Rule Manual trigger where you can add input fields for the user to fill in when they trigger the rule manually.

Charlie Misonne · Answer

Hello @arielei

Doing UI customizations is indeed not possible on Jira Cloud unless you install an app that does what you are looking for or if you develop your own app.

i want to trigger the "Create" screen without having to use the input fields option.

What do you mean by this exactly? What's the input fields option?