Questions on new reminder digests for comment mentions feature

Barbara Szczesniak

In the Jira platform section of this week's release notes, there is the following item:

We often @mention people in a comment for the purpose of keeping them informed, so they are not expected to respond.

There may be other times that we @mention that same person where we do want a response, so we maybe don't want them to turn off this digest feature completely.

I presume this digest is in addition to the standard notification you get when someone mentions you, so you should already be aware of the comment.

Questions:

• Does reacting with an emoji count as responding, so the person will not get this comment in their digest? We don't need a bunch of replies to comments just for the purpose of meeting the response requirement.
• How often is the digest sent?
• Does the comment appear in the digest until there is a response of some sort? 
• If everyone just turns this off, can we proceed as though this feature was never added?
• Is there a way to disable this feature for our Jira instance or does each user need to turn it off for themselves?

 

Jayesh Raghuvanshi_qb6277

@Barbara Szczesniak 

 Emoji reactions don’t count as a “response” for these mention digests, the digest is typically sent daily, items stay in the digest until you actually reply with a comment, and the setting is user‑level (not an instance‑wide toggle), so standard @mention notifications still go out even if someone disables the digest

Thanks
Jayesh R